The KTBSPayroll Approach
When you partner with KTBSPayroll, you will be provided with a team of payroll professionals who work to serve you with the highest level of excellence.
An experienced Account Executive will meet with you to gain an understanding of your organization’s payroll and human resource objectives, as well as to obtain an overview of your current payroll process. During this time you will receive an interactive and informative demonstration of KTBSOnline. The account executive will highlight the efficiencies that our payroll solution can deliver to help you achieve your organization’s objectives.
We understand that changing payroll providers can be time consuming and stressful. With KTBSPayroll, you will work with a Dedicated Implementation Specialist during the conversion process. Upon receipt of the implementation paperwork, they will contact you within 48 hours to review your company information and to answer any questions you may have. The Implementation Specialist is responsible for entering your specific company information and employee data. They will provide you with clear and concise detailed employee profiles for your review and will coordinate your customized company website. They will also process your first few payrolls, with a “hold your hand” approach,” as well as provide a thorough KTBSOnline training of your company website.
What sets KTBSPayroll apart from other payroll providers is our commitment to quality customer service. We offer a variety of service models to accommodate your organization’s specific needs and objectives. Once you are ready to process your payroll on KTBSOnline, a Dedicated Payroll Specialist will be assigned to your account. With their direct email and direct extension available to you at all times, they are there to assist you every step of the way. We value your partnership and look forward to providing you with quality products and services allowing you to focus on growing your business.
Perspective - The KELLY Outlook on Benefits
Benefit challenges facing employers today are extremely complex. From analysis of benefits, to efficient enrollment, to regulatory/compliance issues, to cost containment measures and bottom line requirements, employers and human resource managers often need assistance to navigate through the benefit process.
Behind the scenes, KELLY has assembled an incredible team of dedicated professionals, forged high volume and high integrity alliances with the finest health, life, disability, dental and vision carriers, suppliers and brokers and developed cutting edge technologies to provide a customized Total Benefit Solution® for employers of every size. Our secure KAIGOnline web site and customized KTBSOnline technologies are available 24 hours a day, seven days a week to verify coverage, access key benefit information, request ID cards, and more. Responsive and courteous Customer Service Representatives are available Monday through Friday to answer questions and offer assistance.
Working through the firm’s extensive broker sales network (Kelly Marketing Services) there is no better source for creative benefit solutions and integrated online services for businesses throughout the Mid-Atlantic region.
The group insurance challenges of today will only be accelerated tomorrow. Now is the time to consider an alliance with a benefit partner, whose commitment to technologically efficient solutions with a highly personal touch, will allow you to maximize your business opportunities.
In this age of mergers, acquisitions and cost shifting, we pledge to stay on the cutting edge of the market to provide you with cost-effective access to the finest quality carriers and plans, with professional, responsive service. Though insurance carriers, rates, and employee needs will change, you can be sure that our innovative Total Benefit Solution® will save you time, hassle and money.